Before diving in, let’s make sure we all are speaking the same language.
Performance marketing (demand generation, paid media, outbound, etc.) is all about ensuring that every action taken – whether it’s a click, a purchase, or a form submission – delivers a clear ROI. It is specifically designed to drive immediate, measurable results.
Brand marketing seeks to establish and reinforce a brand’s identity in the minds of its target and existing customers. Done well, it has the power to shape perceptions, create emotional bonds, and strengthen loyalty – critical components of long-term growth.
4 ways to build a brand that captures attention and drives growth
- Flip the script on demand and brand. According to the traditional marketing definitions outlined above, brand creates awareness and demand facilitates a seamless buyer’s journey. However, in today’s B2B world, these critical functions have to evolve and do more. To be successful, brand needs to push past awareness to establish trust and emotional connection. Similarly, the role of demand must go beyond making the buyer’s journey as easy as possible to making purchase seem like the only viable next step. When demand and brand work in sync, the buyer should progress naturally through awareness, consideration, and decision stages, inevitably becoming a customer.
- Get your leadership team on board. Leadership misalignment is one of the biggest barriers to an effective brand strategy. Too often, brand building is seen as optional. But with 80-90% of B2B buyers shortlisting vendors before even engaging with sales, your ICP needs to know who you are and, ideally, already have connection with your brand before even recognizing a need for your solution. To do this successfully, the C-suite must fully understand and accept that: (1) Successful growth isn’t just a function of lead generation; (2) Developing meaningful relationships with potential buyers is critical to consideration; and (3) The only way to create meaningful relationships is through building a unique, compelling, and respected brand.
- Have a plan to measure success. One of the common objections to investing in brand is that it is hard to measure ROI, especially as B2B buying cycles seem to be getting longer. The difficulty of tying revenue back to brand investment is a legitimate concern but it’s not the only way to determine the impact that brand investment has on performance. For an alternative, shorter-term metric that is still very powerful, consider using branded search volume and share of search. Rising branded search volume—reflected in increasing branded search impressions—is a leading indicator of growing brand awareness and a rising share of search indicates shifting brand preference over competitors. Using these metrics to manage brand investment instead of waiting for lagging indicators like revenue enable teams to remain agile and efficient.
- Don’t forget about delivering short-term wins. The reality is that there is always an intense pressure to demonstrate early progress. Unfortunately, even using the leading indicators outlined above, brand won’t deliver results quickly enough. For quick wins, look to the small percentage of buyers who are already in-market. Might sound obvious but here’s the trick – resist the urge to look to internal metrics and conversion rates. Instead, start by considering the buyer’s experience. Where do your buyers search for solutions? Be sure to be where they are. What pain points are your buyers trying to solve? Ensure your messaging is relevant and compelling. Do your buyers have sufficient interest and trust in your brand? If not, find ways to deliver immediate value. Bottom line – keeping the buyer at the center of everything you do is the fastest way to unlock meaningful short-term wins.
About Mosaic Growth Solutions
We empower software & technology organizations to achieve fast, sustainable growth through proven marketing tactics and go-to-market strategies and 4 guiding principles.
- We believe that a successful marketing-led motion cannot exist in isolation; it must be highly valued and deeply viewed as an integral part to an organization’s overall growth strategy.
- We prioritize efficient growth. By empowering clients to leverage untapped assets and strengths, we deliver quick wins and build valuable momentum while also laying the foundation for long-term growth.
- We understand transformational growth takes more than the right strategy; it takes a clear vision, leadership alignment, and a genuine readiness to do what it takes at all levels of the organization.
- We know that every dollar invested into a growing business counts. That’s why we take a highly analytical, data-driven approach and ultimately hold ourselves accountable to bottom-line impact.
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